Rules and terms for using our services and communications.
Effective Date: [Month Day, Year]
Last Updated: [Month Day, Year]
These Terms and Conditions ("Terms") govern your use of services provided by [Organization Legal Name] ("we," "our," or "us"), including our website, borrower portal, and communication channels.
By using our services, you agree to these Terms.
Our platform supports borrower account operations, including:
You agree to provide accurate information and keep your contact details current.
You are responsible for maintaining the confidentiality of your account access and for activity under your account.
By providing your contact information and opting in where required, you consent to receive service communications related to your account.
Communications may include:
If you enroll in our SMS program:
For support, contact [support@yourdomain.com] or [Support Phone Number].
Your use of our services is also governed by our Privacy Policy:
[https://yourdomain.com/privacy-policy]
You agree not to:
We may update, suspend, or discontinue features at any time to maintain security, comply with law, or improve operations.
Subscription fees are billed monthly in advance, and any one-time setup fee is billed at onboarding. All plans are month-to-month with no long-term contract; you may cancel at any time, and your subscription continues through the end of the current billing period.
We may adjust subscription pricing from time to time to reflect the changing cost of operating, supporting, and improving the service. If a price change affects your plan, we will provide at least sixty (60) days’ advance notice by email or within the application before the new price takes effect. If you prefer not to continue at the adjusted price, you may cancel before it becomes effective; continued use of the service after the effective date constitutes acceptance of the updated pricing. Where introductory or founding-member rates are offered, they remain below then-current standard pricing for as long as the subscription stays active and in good standing.
Services are provided on an "as is" and "as available" basis to the extent allowed by law.
We do not guarantee uninterrupted, error-free operation at all times.
To the fullest extent permitted by law, [Organization Legal Name] is not liable for indirect, incidental, special, consequential, or punitive damages arising from service use.
You agree to defend, indemnify, and hold harmless [Organization Legal Name] from claims arising out of your misuse of the service or violation of these Terms.
These Terms are governed by the laws of [State/Country], without regard to conflict-of-law rules.
We may revise these Terms from time to time. Updated versions will be posted with a new "Last Updated" date.
[Organization Legal Name]
Email: [support@yourdomain.com]
Phone: [Support Phone Number]
Mailing Address: [Mailing Address]